Stockhouse uses multiple external data providers to power our tools and if an update is required for any data we suggest you email firstname.lastname@example.org to request this so that we can ensure that all potential sources have been updated.
Company profile updates can be requested by authorized and verifiable sources that legitimately work with the company in question. We encourage representatives to contact us from their company issued email accounts. Further verification, including referencing the company website and/or existing business profile will be used.
If you are a representative from an Investment Relations firm representing your publicly traded client, please provide reference to a press release or other publicly available documentation/notation to verify this.
Company description updates must comply with Stockhouse guidelines as well as guidelines of our data providers else it will be at risk for removal.
Please keep in mind the following (not an exhaustive list):
- The company description is limited to 500 characters, including punctuation and spaces. When in doubt, search for "Character count tool" on the internet and copy-and-paste your copy in to get a tally. Any accurate tool will do.
- The description is an overview of what your business does; do not advertise or promote specific products.
- No hyperlinks.
Updates to the company description can be done relatively quickly and can show in the site in as little as 15 minutes after the changes are confirmed. Updates that require us to forward information to our data partners may take longer and will generally update on Stockhouse within 24 hours after they have updated their pages.
If you have received confirmation that the updates have been done but still see old information after the time periods have passed, please try pressing Ctrl (control) and F5 at the same time to refresh your browser cache (locally stored page data) and download a fresh copy.