Stockhouse is moving towards all users signing in with their email addresses instead of screen names. This change provides additional levels of security as the email address is not visible publicly and so prevents other people from knowing half of each Bullboards members login credentials.
For a while now, newly registered Stockhouse.com members have only been able to use email addresses as login ID. However some older accounts were grandfathered in and can use both login methods on Stockhouse.com- to complicate matters Stockstream subscribers have been required to use both depending on where you were logging in.
On Thursday Feb 7th between 3 and 5PM Pacific Time we will take the next steps towards standardizing all logins to Email only by switching Stockstream desktop and Mobile to using email as user ID. This will mean that Stockstream users signing into the desktop or mobile apps will need to change how you login and switch to using your email address instead of the screen name you currently use.
There may be a small outage during the transition between 3 and 5PM as the system adjusts to the change in your username. Please be patient if you are logged out or experience problems.Try signing again after 5PM with your email address.
We will be transitioning information between systems manually in advance so starting Wednesday Feb 6th.
If you don't already use an email address to sign into Stockhouse.com and wish to test out the process in advance you can do so by first confirming your email address (some people have more than one) by clicking the drop down menu by your username in the upper left corner of the site and selecting Profile and then clicking the tab for Contact info and then scroll down until you see Current Email. Again please don't change your address at this time. After you find your address please sign out and then sign back in but with your email address instead of screen name in the form. This will be the same credentials that will work in Stockstream Desktop and Mobile after 5PM on Feb 7th.
If you change your email address please give it 20 min to synch with Stockstream BEFORE you try to login otherwise you might see an error message.
IF you run into any problems updating your email address or logging in after changing it please contact Stockhouse support at firstname.lastname@example.org Quotemedia support cannot help with password issues.