The short version:
All subscriptions were canceled at midnight, Feb 28th 2019 and Stockstream users will not be able to use the service Friday morning, March 1st until they re-subscribe in our new shopping cart. The cart is available here and you will want to use the coupon code LOYALTY3MONTH to get your bonus 3 months of free Stockstream Basic, Advanced or Premium (excludes Exchange fees).
Stockhouse has a new shopping cart for Stockstream users. We changed carts for two reasons:
- As some of you may have noticed the old cart had some technical issues.
- The new cart will allow us to support a much deeper integration of paid real-time data across the whole of Stockhouse.com Expect to see updates to the site over the next month to support this.
The change is quite drastic on the backend and for credit card security reasons we were not able to transition your existing subscriptions to the new cart. This means you will need to log in and re-subscribe.
To thank you for this additional effort, your past loyalty, and to acknowledge the interruption we have a special coupon code for subscribers. During the checkout process you can enter the coupon LOYALTY3MONTH and you will get the software portion of your subscription reduced to $0.00 for the next three months. This discount only applies to the Stockstream software itself and not the Exchange fees which you will have to pay in full.
The new shopping cart is available here https://stockhouse.com/services/cart
The coupon code is case sensitive and should be entered in all caps as LOYALTY3MONTH
The coupon applies to all three levels, Basic, Advanced or Premium so if you have ever wondered about upgrading, now is a good time to try out a more expensive level as there are no level restrictions. Just remember if you don't want to keep the more expensive version you must downgrade before the 3 months are up as your subscription will continue to auto-renew at full price.
If you have any problems with the cart please reach out to us by support ticket and be sure to put the word Stockstream in the subject so your ticket gets prioritised.
There are no changes to the Stockstream software so after you have re-subscribed you can access as you normally do on Windows, Mac or Mobile.