UPDATE: 9:53 AM PT // Response from QuoteMedia on Outage
Dear Valued Client
Please be informed that the Quotestream release (QSII 4.71.0) which was deployed on Production Yesterday (May 06, 2019) has been rolled back to previous version (QSII 4.70.1) due to the loading issues and slowness reported by clients when launching the app.
Our tech team is working on identifying the underlying technical issue. We will send out another notice confirming the resolution and production release.
We sincerely apologize for any inconvenience this may have caused.
Do not hesitate to contact email@example.com should you have any questions or concerns.
Thank you for your understanding.
UPDATE: 9:11 AM PT
Please be aware that QuoteMedia has been able to restore functionality to all affected services. If you are continuing to experience any issues, please contact QuoteMedia support at your earliest convenience.
Once again, apologies for any inconvenience this issue may have caused.
06:11 AM PT
We have been advised by our data partner, QuoteMedia, that they are aware of and are currently investigating an issue with the Stockstream/QuoteStream service.
They are working on a prompt resolution and hope that services are fully restored shortly.
Updates will be provided on this page when available.