Abuse reports are all submitted through the site by logged in members. We do not accept reports by email or from anonymous users. This ensures a consistent record of the process and enables Stockhouse to maintain good records for regulators and law enforcement should we be required by law to divulge this info.
Our process is to apply the abuse policy to the reported content and take action if appropriate. We do not reply to abuse reports or justify actions taken or not.
This process extends to public companies that are concerned with content on the Bullboards related to their company. They may not be comfortable with some content and wish to report it as abuse however they must use the same process as as members by signing up for a free member account.
The Bullboards must remain an open, and hopefully constructive, dialogue for investors, which is what keeps the investor community returning to Stockhouse. It is why it remains a strong platform for helping companies potentially reach a million investors a month with their narrative. As such all abuse reports must be processed through the same system on the same merits. Internally the abuse reporting process is handled by an independent group within Stockhouse who reviews them on a daily basis.
Following is a non exclusive list of what Stockhouse Considers as abuse in each category:
SPAM / Advertising
Content that is perceived as commercial in nature which may or may not direct users off site. We sell adverting banners and are not interested in providing a free lunch with advertising in forum posts. If you want help getting your message out to our community contact our sales team.
Defamation has a legal standard in both the U.S. and Canada. While defining defamation is a bit of a grey area, you need to be aware that your comments about a company, a person, or an institution can be held against you. Defamatory statements can include, but are not limited to, messages containing intentional false statements about another "person" that may damage their reputation. However that must always be balanced with an awareness that everyone is entitled to "Fair Comment" – this means that people are free to comment, even harshly, about issues of public interest as long as their comments are intended to inform and have a basis in truth and fact. In practice, forums are a discussion with back and forth conversation where people may express inaccurate or perceived opinion, which through healthy debate and discussion, will be exposed as such. This type of healthy debate does not typically qualify as defamation, so by all means, debate and discuss, just don't intend to injure or prejudice a company, the people involved in the company, or each other. Stockhouse cooperates with all legal investigation into defamation claims.
Did you just copy and past something into a post? Likely you broke copyright law if you did. Do not post the entirety of other peoples works. Quote them and attribute them but do not rip them off.
Vulgarity / Profanity
If it's not exciting enough to be traded on the stock market then we don't want to hear about it. Try to keep your conversation polite and respectful and this means no profanity or obscured profanity. Obscured profanity is any of the many creative variants of things like "s.h.i.t", shi!t, etc ad nauseam.
You ain't Tony Soprano. No one cares if you want to be him. Keep it in, don't share it. If you do, the information will be provided to the police along with our help in tracking you down.
Invasion of Privacy
Don't out members. Don't share the private information of company executives. No phone numbers, no addresses. Be neighbourly.
Violations to the Human Rights Code
A message titles or body that attacks or identifies someone on the basis of physical or mental disability, gender, age, unrelated criminal conviction, sexual orientation, family status, race, colour, ancestry, place of origin, political belief, religion, or marital status.
To learn how to report abuse on site please review the help article How to Report Abuse.